Support

If you have a technical issue and are unable to find a solution in the FAQs, please feel free to use these support options.

NOTE: For support with Parallels Desktop for Mac, please use the support options found here. Also, you may find a solution to your issue by visiting the Parallels discussion forum found here.

Online

You can submit your technical question online using our Ask A Tech page.
Email is usually answered within 2 business days. To submit your question online:

If you are in North America, please click here.
If you are in Europe, please click here.


Phone

We are pleased to offer complimentary phone support for technical issues to our registered users.  To call our Technical Support department:

North America

Hours: Monday – Friday
6:00 AM – 6:00 PM  PST (Pacific Standard Time)
Phone: 818-591-6245

 

Other Issues:

Are you trying to register your product? Go to Novareg.com.
Do you have questions about an order?  Please click here.
Do you have questions about a rebate? Please click here.
Do you have licensing questions about the use of images/graphics? Please click here.